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• What if I have special health considerations?
• What do I wear during my treatment?
• What about my jewelry and valuables?
• What about my comfort?
• Should I shave?
• When should I arrive?
• What if I am late for my appointment?
What if I have special health considerations?
Please notify your Spa Reservations Agent when booking your treatments if you have allergies, physical disabilities, are pregnant, or have any other health concerns. If you have any concern at all, please let us know.
What do I wear during my treatment?
Most body treatments are enjoyed without clothing; however, please wear whatever is comfortable for you. During all treatments, the body is fully draped except for the area being worked on. Robes and slippers are provided.
What about my jewelry and valuables?
If you are staying in the hotel, please leave valuable items in the safe in your guestroom. We request that cell phones and pagers be turned off.
What about my comfort?
This is your time, and you should delight in the experience to the fullest. Whether it's the room temperature, the amount of massage pressure or the volume of music, please notify us of any discomfort or preferences.
Should I shave?
Shaving is recommended but not necessary for men prior to a facial. If you choose to shave prior to your facial, please do so at least two hours before your appointment. Shaving is not recommended prior to body treatments or hair removal services.
When should I arrive?
We encourage you to arrive 1 hour before your scheduled treatment to allow yourself time to relax in our luxurious facilities.
What if I am late for my appointment?
Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be charged.
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